FAQs - Frequently Asked Questions
From how to choose the best rail pass to when to expect delivery, browse below for answers to all your rail pass questions.
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Yes, you can book Italy hotels at our sister website Italiahotels.com.
Yes, you can book Italy tours through our sister website, Italiatours.com.
Only non-European residents can travel with a Eurail Pass. If you’re a European resident you can travel with an Interrail Pass.
If you're not a European citizen, but you are a legal resident of a European country, you should use an Interrail Pass.
We ask for your country of residence when you order, so you will need to bring an official European residency card, Passport or other official documentation along with you. This must matches the country of residence written on your Eurail or Interrail Pass.
Interrail Passes: If you are a citizen or official legal resident of one of the European Union Member states or one of the other European countries: Albania, Andorra, Belarus, Bosnia Herzegovina, Faroe Islands, Gibraltar, Iceland, Isle of Man, Kosovo, Liechtenstein, Moldova, Monaco, Montenegro, North Macedonia, Norway, Russia, San Marino, Serbia, Switzerland, Turkey, Ukraine, United Kingdom or Vatican City.
Eurail Passes: If you are a national from a country outside the EU wishing to visit or travel within the EU, you will need a valid passport and possibly a visa. Your passport should be valid for at least 3 months after the date you intend to leave the EU.
If you have more than one passport or permanent residency (dual citizenship), the Pass you use will be based on where you live:
1. If you have a European passport and a non-European passport, use the passport/ID of the country you live in. If you live outside of Europe, order a Eurail Pass. If you live in Europe, Then order an Interrail Pass.
2. If you have a European passport and a non-European passport but you live in a different European country, you can travel with either passport/ID, but your country of residence is the country you live in. We’ll issue an Interrail Pass for you and bring an official residency card or document with you along with your passport/ID.
3. If you have 2 European passports, you always use an Interrail Pass. Use the passport/ID of the country you live in to order your Pass. Please note that a driver's license is not a valid travel document.
Non-EU nationals can find information about this topic from the European Union here.
EU Nationals can find information about this topic from the European Union here.
UK Nationals and non-EU family members can find information about this topic from the European Union here.
The Interrail One Country Pass cannot be used to travel within your own country of residence. However, the Interrail Global Pass can be used for up to two journeys in your home country: one outbound and one inbound, with multiple train transfers included. You can use either journey at any point during your trip.
