Skip to main content

FAQs - Frequently Asked Questions

From how to choose the best rail pass to when to expect delivery, browse below for answers to all your rail pass questions.

Filter by Topic

What happens if I forgot my rail pass but have my reservation and boarded the train?

You will be forced to purchase a full fare ticket and additionally can be fined up to €200. Alternately, you may be asked to leave the train at the next stop.

How far in advance can I buy my pass?

A rail pass can be purchased up to 11 months prior to departure.

Which is better, a consecutive-day pass or a flexipass?

Both passes have their benefits. A consecutive-day pass is great if you are roaming and don't know exactly where you are going or how long it will take you. However, it tends to be more expensive.

A flexipass only allows limited days of travel, so more planning needs to go into your itinerary. However, it costs less than a consecutive-day pass and is great for travelers on a budget and who plan to make only a few long train journeys scattered throughout their trip.

What do I need to show to the conductor when traveling by train with a rail pass?

You must show valid I.D. (passport)  and your railpass from your mobile device.   Your pass must be activated on the railplanner app before boarding the train.  For trains that require seat reservations, you must also show your reservation order.

What is a flexipass?

Flexible travel days give the pass-holder a two-month period from the validation date to utilize the number of days they have purchased for their pass. For example, if you buy a two-month flexipass with 10 days of travel, you can use each of those ten days at any point during the 60-day validity period.

What happens if I didn't activate my rail pass before boarding the train?

Your rail pass is not valid until you activate it on the app Railplanner on your mobile device.   You also must add your travel date and segment before boarding the first train on the day you intend to use it. This would include purchasing a seat reservation if required!

What language is spoken at the train station and on the train?

Announcements and other official business will typically be conducted in the language of the countries of departure and of arrival, though English is also sometimes added. In most of Europe, you will find English-speaking ticket agents and conductors—though learning to conduct the transaction in the local language is always appreciated.

What’s the difference between a seat reservation and a train ticket?

A seat reservation can be used in conjunction with a rail pass and grants you access to an assigned seat. A train ticket includes both your fare and, if required, the assigned seat reservation.

What is a consecutive-day pass?

A consecutive-day pass provides unlimited rail travel for the duration of the pass, once it has been validated. For example, if you buy a month-long pass you can travel on as many trains as you like on any day during that month.

Can I travel through a country not covered by my pass?

You may travel through it only after you purchase a ticket for the fare, as your rail pass will not be valid in this country.

Can I travel back and forth between countries?

Yes, you may visit any country that is covered by your pass as many times as you wish. If you travel through a country where your pass is not valid you will have to buy a ticket to cover that portion of the trip. In Italy, you can do this on

Does it matter which country I start in?

You may start using your rail pass in any country in which your pass is valid.

Check out our 2-Country, 3-Country, and 4-Country pass combinations to see what countries you can visit!

What popular routes can I take with my Global Pass?

There are so many exciting options with the Global Pass. Below are a few of the most popular routes offered with this comprehensive rail pass:





















“Activate my rail pass.” What does that mean, and how do I do it?

A Eurail pass must be activated before it can be used. Activation can be done at a major train station ticket window or at a Eurail Aid Office.

An activated pass will show the first and last day of validity of the pass. Activation must take place within 11 months of the issuing date stamp in the upper right corner of your pass.

Activation on board by the train inspector is allowed only if the passholder is entering the valid country on a train from a country where the pass is not valid. In this case, the passholder must report to the train staff immediately upon boarding the train—do not wait for a conductor to come to you.

Failure to activate your pass will result in a payment of the full-fare ticket and a maximum fine of €200.

What should I do if I lose my luggage?

Most train stations have a lost and found office. If you lose your luggage on the train, it is best to contact the railway directly. Go here for a list of participating railway companies.