Best Price Guarantee*
The Railpass.com guarantee assures a low price for the rail pass. If you find a qualifying lower rate for a rail pass booked with Railpass.com within 24 hours of booking, we'll not only refund you the difference between what you paid and this lower price, but give you $10 euros for you to spend on your trip.
*Guarantee not valid on point-to-point train tickets, France passes, Swiss passes, Rail & Drive passes and Eurostar tickets.
How to redeem your Best Price Guarantee:
After purchasing a pass on Railpass.com, if you find the exact pass at a lower price on another web site within 24 hours, take a screen shot of their shopping cart with an equivalent order placed in it.
Send us an e-mail to operations@railpass.com with a title: Best Price Guarantee Claim within 24 hours of placing your order. In the e-mail, please include the following:
- Your full name and order confirmation number from Railpass.com
- A screen shot including the date/time (do this by double clicking the time on the bottom navigation bar). The screen shot needs to be taken within 24 hours of placing an order on railpass.com.
- The total price of the equivalent product: cost, tax & shipping
- Mail a written letter including a printout of the screen shots to:
Railpass.com Best Price Guarantee
48 Glen Avenue
Newton, MA 02459